EHS&S Mobile Software in the Palm of Your Hand: Successful Strategies for Deployment & Overcoming Implementation Challenges
Jenny Wei Yu
September 9, 2019
This is just a simple example of how the Gensuite Mobile application brings convenient access to individual users at the site-level. Gensuite currently serves over 1 million facilities and organizations worldwide and has developed successful strategies for Mobile deployment. These include strategies for helping users overcome any internal challenges encountered during implementation. Let’s take a look.
Use Case Study: Gensuite Mobile in Action
No matter what industry or facility you work in, environmental, health & safety and sustainability (EHS&S) mobile software can assist with inspections, concern reporting, observations and more. For many of our users, mobile is the sole platform for executing EHS&S activities.International Company Specializing in Communications Satellite Technology: As we move into an increasingly digital world, companies from diverse industries are quickly discovering the value in switching to software applications for daily EHS&S activities. When this global technology leader wanted to transition away from paper-based inspections processes, they turned to the Gensuite Inspection Tool to digitize their program.
- Top Utilized Applications: Inspection Tool to conduct, assign, and track EHS&S inspections with QR coding
- Global Usage: 15 global locations with access to a single platform
Successful Strategies for EHS&S Mobile Deployment
Based on the Gensuite Mobile implementation success story above, along with many others, we have developed a proven strategy for deploying Gensuite Mobile. This strategy can be a helpful reference if your organization is simply looking to launch Mobile or increase the adoption of its current EHS&S program.Stakeholder/User Group: Shop Floor Workers
- Common Challenges: Cannot carry/use mobile phone or bad internet connection in work position; need simple and easy-to-use interface
- Suggested Devices: Kiosk computers; touchscreen tablets set up as workstations close to work positions
- Key Use Cases: Look up EHS&S info such as SDSs, LOTO procedures, equipment details; log near misses, etc.
- Common Challenges: Bigger screen and easy-to-use interface needed; shared device among team members
- Suggested Devices: Team/shift-assigned tablets
- Key Use Cases: Conduct assigned inspections; log required data (Airlog, Water Watch etc.), author procedures (SRAs) etc.; look up EHS&S info such as risk assessment
- Common Challenges: Convenient access needed, anywhere, anytime
- Suggested Devices: Smartphone devices
- Key Use Cases: Log actions and initiate follow-up; check on status; review real-time EHS&S performance
Overcoming Challenges of EHS&S Mobile Implementation
Understanding the various use cases of EHS&S Mobile software and successful strategies of phased deployment enable a variety of industries to take the next step toward implementing Mobile software. But what about during deployment? Here are challenges that could arise during deployment and how to tackle them.
No matter what industry or facility your company occupies, Gensuite Mobile can help manage your specific EHS&S and compliance needs. Easily tackle challenges holding you back from deploying Mobile and get started today!
To learn more about Gensuite Mobile, visit our website or contact us to schedule an online Mobile Demo!
Training and Adoption
Enterprise EHS process-driven mobile software can be complex and usually requires a lot of effort to train employees, supervisors, or EHS teams. End users' buy-in and adoption are always unknown.Gensuite Mobile Solution & Recommendation
- Pilot first within select facilities and user groups for focused features (i.e. focused on concern reporting)
- Provide more visual training — i.e., videos or webinars
- Host interesting and rewarding campaigns to encourage workforce engagement
Connectivity
Whether you work in the field or in the office, connectivity is important. However, in many facilities or fields, connectivity is not always guaranteed, which is a big concern for mobile app implementation.Gensuite Mobile Solution & Recommendation
- Offline capability: Gensuite Mobile provides offline access so users can easily report concerns and complete forms while offline, and then upload their inputs to the system when connectivity resumes
- Set-up a workstation using connected tablets or provide hot spot connectivity
Special Work Environments
In special environments, like those that require strict sanitary rules or require devices to be intrinsically safe, companies must evaluate feasibility and potential risks of deploying Mobile.
Gensuite Mobile Solution & Recommendation
- Where necessary and as feasible, use specially designed and engineered devices (e.g., encapsulating devices in intrinsically safe packaging)
- Where appropriate, limit usage scope so only a certain group of employees use Mobile
Cost
Many companies are concerned with the cost of Mobile solutions, including hardware and software.Gensuite Mobile Solution & Recommendation
- Software: Gensuite Mobile is a comprehensive, proven tool included in Gensuite software, at no additional cost. Additional customization is not required, with all customer-specific configurations translating responsively across devices from mobile to desktop
- Hardware: Look for creative solutions, including designating tethered tablets at kiosks, shared tablets by area/shift, and offer to have employees download the app on their personal device (Gensuite Mobile is specifically designed so that no data is stored)
No matter what industry or facility your company occupies, Gensuite Mobile can help manage your specific EHS&S and compliance needs. Easily tackle challenges holding you back from deploying Mobile and get started today!
To learn more about Gensuite Mobile, visit our website or contact us to schedule an online Mobile Demo!
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About the Author
Jenny Wei Yu
Gensuite
Wei Jenny Yu is the Leader for Strategic Development and Innovation at Gensuite LLC, a cloud-based compliance and management software solution provider, and is responsible for frontier technology projects and Gensuite software roadmap management. She joined Gensuite in 2009 and was the General Manager of its China subsidiary in Shanghai before moving to the United States in 2015 for her MBA. Jenny has led teams in China and the United States to provide Gensuite software solutions and services to companies, especially in the domains of auditing, incident reporting, permit management, waste management, product compliance, and mobile and technology solutions. Prior to Gensuite's spin-out from General Electric in 2010, Jenny worked on the GE China team to provide service operations to local GE users.
She received her bachelor’s degree in Mathematics from Fudan University in China and received her M.B.A. from The Johns Hopkins University – Carey Business School in 2017.
She received her bachelor’s degree in Mathematics from Fudan University in China and received her M.B.A. from The Johns Hopkins University – Carey Business School in 2017.