Effective Leadership Communication in 2020
Here are a few of the leadership takeaways from the EHS&S leaders attending NAEM’s Forum.
#1: The way we get things done has changed, but people haven’t“Safety is a people business. It is imperative to capture [employees’] hearts and minds to get everyone on board with changes!”
- Many conversations at the Forum focused on how to take advantage of the changing landscape by adapting and growing while preparing for the future during this transformational period.
- EHS&S leaders have been tasked with new responsibilities during COVID. This is a time where EHS&S professionals may be stretched to learn more while also having to create new systems and execute.
#2: Be proactive in acquiring knowledge and developing solutions“Don’t bring upper management a problem; come to them with solutions to the problem.”
- With less time to do more, there was clear consensus that effective strategy frames both challenges and best paths forward. Come with recommendations, evidence, and best practices.
#3: Communication is critical“If you are interested in influencing action, what counts is what the other person heard, not what you said.”
- Effective communication is your strongest tool — from the shop floor to the C-Suite. Focus on what you say, how you say it, and whether your audience is in a position to hear your message. It also means crafting a message based on your audience. Who you are communicating to is as important as what you say.
Please check out NAEM’s EHS&S leadership and careers resourcesfor more information, and be sure to mark your calendars for NAEM’s 2021 conferences. And, we welcome hearing from you, so send us any best practices for effective EHS&S leadership that you’d like to share with the NAEM community.